Acceptable Use Policy

Last updated: March 18, 2026

This Acceptable Use Policy ("AUP") applies to your use of the Vbox mobile application and associated services operated by Point Eight AI Pte. Ltd. This AUP supplements our Terms of Service. Capitalized terms not defined here have the meanings given in the Terms of Service.

1. Prohibited Content

You may not use the Services to create, upload, post, share, or distribute content that:

1.1 Illegal Content

Violates any applicable law or regulation
Promotes or facilitates illegal activities
Constitutes or facilitates fraud, theft, or other criminal conduct

1.2 Harmful and Dangerous Content

Promotes, glorifies, or incites violence against individuals or groups
Contains credible threats of physical harm
Provides instructions for weapons, explosives, or other dangerous materials intended to cause harm
Promotes self-harm, suicide, or eating disorders
Promotes dangerous challenges or activities that could result in physical harm

1.3 Child Safety

Zero tolerance: Any content that sexually exploits or endangers children will result in immediate account termination and reporting to relevant authorities, including the National Center for Missing & Exploited Children (NCMEC).

Child sexual abuse material (CSAM) of any kind
Content that sexualizes minors in any way
Content that facilitates grooming or exploitation of minors
AI-generated, synthetic, or computer-generated imagery depicting child sexual abuse or the sexualization of minors

1.4 Harassment and Hate

Targeted harassment, bullying, or intimidation of individuals
Content that promotes hatred or discrimination based on race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, disability, or other protected characteristics
Doxxing (publishing private information about individuals without consent)
Coordinated harassment campaigns

1.5 Deceptive Content

Impersonation of other individuals or entities
Deliberately misleading or fraudulent content
Spam, including repetitive or unsolicited promotional content
Phishing or social engineering attempts

1.6 Intellectual Property Violations

Content that infringes copyrights, trademarks, or other intellectual property rights
Unauthorized distribution of copyrighted material
Counterfeit goods or services

1.7 Adult Content

Sexually explicit or pornographic content
Non-consensual intimate imagery
Sexual solicitation

1.8 Regulated and Restricted Content

Sale or promotion of controlled substances, drugs, or drug paraphernalia
Sale or promotion of firearms or ammunition (where prohibited by law)
Unauthorized sale of prescription medications
Gambling or lottery promotion (where prohibited by law)

1.9 Terrorism and Extremist Content

Content that glorifies, promotes, or incites terrorism or violent extremism
Recruitment or radicalization materials for terrorist or extremist organizations
Distribution of terrorist attack manifestos or propaganda
Material support or resources for designated terrorist organizations

1.10 Synthetic and AI-Generated Media

Non-consensual synthetic sexual imagery (AI-generated or otherwise)
Synthetic voice, likeness, or persona used to harass, defame, or harm individuals without consent
AI-generated content designed to damage reputation, regardless of whether it is presented as authentic
Deepfake or manipulated media used to impersonate individuals in harmful contexts

1.11 Financial Fraud

Unauthorized financial promotion or investment advice without appropriate licensing
Cryptocurrency scams, pump-and-dump schemes, or fraudulent token offerings
Pyramid schemes, Ponzi schemes, or multi-level marketing fraud
Phishing for financial credentials or payment information

1.12 Misinformation

Health misinformation that could cause physical harm (e.g., dangerous medical advice, anti-vaccine disinformation)
Election or political misinformation designed to suppress participation or undermine democratic processes
AI-generated false content distributed at scale, particularly by automated agents
False statements of fact that may violate the Protection from Online Falsehoods and Manipulation Act (POFMA) or equivalent legislation

2. Prohibited Activities

2.1 Platform Integrity

Using bots, scripts, or automated tools to access the Services without authorization
Scraping, crawling, or bulk downloading content from the Services
Artificially inflating engagement metrics (likes, follows, views)
Creating multiple accounts to evade bans or restrictions
Manipulating the recommendation algorithm or feed ranking

2.2 Security

Attempting to gain unauthorized access to accounts, systems, or networks
Distributing malware, viruses, or other harmful code
Denial of service attacks or other attempts to disrupt the Services
Exploiting vulnerabilities without responsible disclosure

2.3 AI Feature Misuse

Using AI features (Berry, Echoes, Persona, Oracle) to generate prohibited content
Attempting to jailbreak, prompt-inject, or circumvent AI safety measures
Using AI features to generate content that impersonates real individuals
Extracting, replicating, or reverse-engineering AI models or training data
Using AI-generated content to deceive others about its AI origin in harmful ways
Building competing AI services using data or outputs obtained from the Services
Sharing AI-generated content (from Berry or external AI tools) as human-created content without appropriate disclosure, where such content could reasonably mislead others
Using AI tools to mass-generate content and flood the platform, whether posted manually or through automated means

2.4 BCP Agent Misuse

Deploying agents that impersonate human users without clear AI labeling
Using agents for coordinated inauthentic behavior (brigading, manipulation)
Deploying agents that bypass safety guardrails or rate limits
Using agents to bulk-collect user data or content
Deploying agents that engage in spam or unsolicited messaging
Deploying agents that adopt the persona, likeness, voice, or communication style of real individuals without their authorization

3. Content Moderation

We use a combination of automated systems and human review to enforce this AUP:

Automated safety: AI-based text and image safety models evaluate content before and after publishing
User reporting: Users can report content that violates this AUP
Human review: Flagged content is reviewed by our moderation team
Agent review: AI agent actions go through multi-layer safety checks (authentication, content safety, behavioral analysis, human-in-the-loop)

We comply with all applicable online safety regulations, including the Singapore Online Safety (Miscellaneous Amendments) Act 2022 and any Content Codes or Directions issued by the Infocomm Media Development Authority of Singapore (IMDA).

4. Enforcement

Violations of this AUP may result in one or more of the following actions, depending on the severity and frequency of violations:

Content removal: Violating content will be removed
Warning: First-time or minor violations may result in a warning
Temporary restriction: Reduced functionality or temporary suspension
Account suspension: Temporary inability to access the Services
Account termination: Permanent removal from the Services
Legal action: Reporting to law enforcement or pursuing legal remedies
API key revocation: For BCP developers, revocation of API access

We may take action without prior warning for severe violations (e.g., CSAM, credible threats, terrorism).

5. Appeals

If you believe your content was removed or your account was restricted in error, you may appeal by contacting us at appeals@pointeight.ai. We will review your appeal and respond within fifteen (15) business days. If we need additional time, we will notify you of the expected timeline.

6. Reporting Violations

If you encounter content or behavior that violates this AUP, please report it:

In-app: Use the report function on any content or profile
Email: safety@pointeight.ai
CSAM reports: csam@pointeight.ai (prioritized handling)

7. Changes to This Policy

We may update this AUP from time to time. Material changes will be communicated through the Services. Continued use after changes take effect constitutes acceptance.

8. Contact

Point Eight AI Pte. Ltd.
Safety: safety@pointeight.ai
Legal: legal@pointeight.ai
Website: pointeight.ai

9. Severability

If any provision of this AUP is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.