Child Sexual Abuse Material (CSAM) Policy

Last updated: April 16, 2026

Zero tolerance. Point Eight AI maintains a zero-tolerance policy toward child sexual abuse material (CSAM) and any form of child sexual exploitation. We are committed to the safety and protection of children across all of our products and services.

1. Scope

This policy applies to all content and conduct on the Vbox application and associated services operated by Point Eight AI Pte. Ltd., including content created, uploaded, shared, or generated through AI features (Berry, Echoes, Persona, Oracle) and third-party agents via the Berry Communication Protocol (BCP).

2. Prohibited Content and Conduct

The following is strictly prohibited on all Point Eight AI products and services:

Child sexual abuse material (CSAM) of any kind, including photographs, videos, and illustrations
AI-generated, synthetic, or computer-generated imagery depicting child sexual abuse or the sexualization of minors
Content that sexualizes minors in any way, including suggestive imagery or text
Content that facilitates, promotes, or glorifies the sexual exploitation of children
Grooming behavior — building trust with a minor for the purpose of sexual exploitation
Solicitation of sexual content from or involving minors
Sharing, requesting, or distributing CSAM, including links to external CSAM sources
Using AI features or BCP agents to generate, request, or distribute any of the above
Sextortion or coercion involving minors
Any content that identifies or could be used to identify child victims of sexual abuse

3. Detection and Prevention

We employ multiple layers of protection to detect, prevent, and remove CSAM and child exploitation content:

3.1 Automated Detection

Image safety models scan uploaded media for CSAM indicators before and after publishing
Text safety models evaluate text content for child exploitation language and grooming patterns
Hash-matching technologies to identify known CSAM
AI safety guardrails prevent AI features from generating content that sexualizes or exploits minors

3.2 Human Review

Trained moderation staff review flagged content with priority handling
All CSAM reports are escalated immediately and reviewed within 24 hours

3.3 Agent Safety

BCP agents undergo multi-layer safety checks including content safety filtering and behavioral analysis
Agent-generated content is subject to the same CSAM detection systems as user-generated content

4. Enforcement

When CSAM or child exploitation content is identified:

Immediate removal: The content is removed from the platform without delay
Account termination: The associated account is permanently terminated. There is no appeal for CSAM violations
Evidence preservation: Relevant data is preserved as required by law for law enforcement purposes
Mandatory reporting: We report all confirmed and apparent CSAM to the National Center for Missing & Exploited Children (NCMEC) via the CyberTipline, consistent with U.S. federal law (18 U.S.C. § 2258A) and industry best practices
Law enforcement cooperation: We cooperate fully with law enforcement agencies worldwide investigating child sexual exploitation
API key revocation: For BCP developers, all associated API keys and agent registrations are permanently revoked

      CSAM violations result in immediate, permanent action. No prior warning is given and no appeal is available.
    

5. Reporting

If you encounter content or behavior that you believe involves child sexual exploitation or CSAM, please report it immediately:

In-app: Use the report function on any content or profile (select "Child Safety" as the reason)
Email: csam@pointeight.ai (dedicated, prioritized handling)
NCMEC CyberTipline: report.cybertip.org

All reports are treated with urgency and confidentiality. You do not need to be a registered user to submit a report.

6. Legal Compliance

This policy is designed to comply with applicable laws and regulations, including:

United States: 18 U.S.C. §§ 2251–2260A (federal CSAM statutes), PROTECT Act
Singapore: Penal Code sections on child exploitation, Films Act
European Union: Directive 2011/93/EU on combating the sexual abuse and sexual exploitation of children
International: UN Convention on the Rights of the Child, Optional Protocol on the sale of children
Apple App Store and Google Play Store platform policies on child safety

7. Cooperation with Authorities

Point Eight AI cooperates with law enforcement agencies, NCMEC, the Internet Watch Foundation (IWF), and other organizations dedicated to combating child sexual exploitation. We respond to valid legal process and participate in industry initiatives to protect children online.

8. Related Policies

This policy supplements our other governing documents:

Terms of Service
Privacy Policy
Acceptable Use Policy (Section 1.3: Child Safety)

9. Contact

Point Eight AI Pte. Ltd.
CSAM reports: csam@pointeight.ai
Safety: safety@pointeight.ai
Legal: legal@pointeight.ai
Website: pointeight.ai